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 IN CASE OF A CLAIM

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 To be taken in charge by the assistance, you must :
  • • First, contact IMPERATIVELY the first aids.

  • • Then contact Mondial Assistance (24h/24 - 7j/7) for coverage.

  • • To have a better processing of your file, please mention your contract number.
Declare the claim within 5 working days after you noticed it, except unforeseeable circumstances or force majeure.

Mondial Assistance

+33 (0)1 42 99 02 50

 TO BE REIMBURSED, you have to :

Send the claim report completed with all necessary documents in justification concerning your request within 5 working days.


MONDIAL ASSISTANCE
Tour Galliéni II
36, avenue du Général de Gaulle
93175 BAGNOLET CEDEX
FRANCE
Tel Assurance : +33 (0)1 48 99 03 95

To have a better processing of your file, please mention your number of contract

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 TIMING AND DOCUMENTS TO SHOW

YYou will lose all your benefits if we suffer penalties due to the non-following of the registration claim process timeframe.

Attach to your registration claim the following documents:

  • The insurance contract or its copy
  • The initial medical certificate indicating the nature and consequences of the injuries or illness.
  • A declaration indicating precisely the circumstances of the accident.
  • All necessary documents needed to handle your claim...

We thank you for informing us about similar insurance covers, subscribed with other insurers and covering similar risks.

Send us, on first demand and as soon as possible, all necessary documents including the consolidation certificate after a broken bone.

Accept to pass the medical visit with our expert-doctor If needed.

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ASSURMIX, Insurance Broker
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